Simulated workplaceCAQA Marketplace Retail Group is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SIRCAQA MarketplaceSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
MB

Marcus Bellingham

General Manager Retail
Executive · he/him

Leads the group across all four formats, chairs the monthly trading review and has run independent retail businesses for over twenty years.

SP

Sofia Petridis

Supermarket Store Manager
Supermarket Operations · she/her

Manages the Frankston supermarket and its 62 team members, having started as a night fill team member with the group in 2008.

KT

Kai Tanaka

Fashion Store Manager
Fashion Store · he/him

Runs the fashion store, coaches the selling team on the floor and has led the store through five seasonal floor changes since joining in 2023.

AO

Amanda Okafor

Pharmacist in Charge
Community Pharmacy · she/her

Registered pharmacist who leads the Cranbourne dispensary, supervises pharmacy assistants and has run the pharmacy quality system for seven years.

RM

Riley Morgan

Ecommerce and Fulfilment Manager
Online Store and Fulfilment · they/them

Built the Marketplace online store in 2019 and now manages the fulfilment centre, the delivery fleet and the online analytics dashboard.

HL

Hannah Lindqvist

Merchandise and Visual Merchandising Manager
Merchandise, Buying and Visual Merchandising · she/her

Leads buying, promotions and visual merchandising across all formats, with twelve years in category management and store design.

TA

Tom Abernethy

People, Safety and Loss Prevention Manager
People, Safety and Loss Prevention · he/him

Looks after recruitment, rostering, safety and security for the group, after nine years in retail loss prevention and store management.

JA

Jasmine Ali

Fresh Department Supervisor
Supermarket Operations · she/her

Supervises produce, deli, bakery and butchery at Frankston, runs the food safety checks each shift and trains new fresh team members.

LO

Liam O'Callaghan

Senior Pharmacy Assistant
Community Pharmacy · he/him

Serves pharmacy customers, supports the dispensary and coordinates the afternoon delivery run, in his fourth year with the pharmacy.

GW

Grace Whitmore

Online Pick and Pack Team Leader
Online Store and Fulfilment · she/her

Leads the morning pick and pack shift at Dandenong South, owns cold chain checks and trains pickers on order accuracy.