Simulated workplaceCAQA Marketplace Retail Group is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
SIRCAQA MarketplaceSimulated workplace
Simulated workplace
Assessment

Assessment scenarios

Eight role-based tasks set in the business. Each one tells you who you are, what has happened, what to produce and which documents and systems to use.

2 Entry4 Intermediate2 Advanced
  1. Sign in as the role
    Use the Sign in button in the header and pick the person the scenario names.
  2. Read the brief and open the inbox
    The work request in your inbox links to the scenario and to the documents you need.
  3. Do the tasks in the systems
    Tick each task as you go. Your records and notes stay in this browser.
  4. Print the evidence summary
    Hand it to your assessor with the deliverables listed in the scenario.
Entry2 to 3 hoursFashion Store

Serve, sell and process sales on the spring launch Saturday

You are a sales team member in the fashion store.

8 tasks · 5 units

Open scenario
Entry2 to 3 hoursSupermarket Operations

Receive the Thursday fresh delivery and complete the temperature checks

You are a fresh department team member at the Frankston supermarket.

8 tasks · 4 units

Open scenario
Intermediate2 to 3 hoursCommunity Pharmacy

Assist pharmacy customers with medicines within your scope

You are a pharmacy assistant on the front counter of the Cranbourne pharmacy.

8 tasks · 6 units

Open scenario
Intermediate2 to 3 hoursPeople, Safety and Loss Prevention

Resolve a pricing complaint and manage a difficult customer

You are the front end supervisor at the Frankston supermarket.

8 tasks · 5 units

Open scenario
Intermediate3 to 4 hoursOnline Store and Fulfilment

Pick, pack and dispatch the Friday morning order wave

You are a pick and pack team member at the Dandenong South fulfilment centre.

8 tasks · 5 units

Open scenario
Intermediate4 to 5 hoursMerchandise, Buying and Visual Merchandising

Plan and install the spring window and front feature

You are a visual merchandising assistant working with the Merchandise and Visual Merchandising Manager.

8 tasks · 5 units

Open scenario
Advanced5 to 7 hoursFashion Store

Lead the fashion team through the spring launch fortnight

You are the acting Fashion Store Manager for two weeks.

8 tasks · 5 units

Open scenario
Advanced5 to 7 hoursSupermarket Operations

Build the fresh department shrink action plan

You are the assistant store manager at the Frankston supermarket.

8 tasks · 5 units

Open scenario