Supermarket Operations
Runs the Frankston supermarket across grocery, fresh produce, deli, bakery, butchery, dairy and frozen, the front end and night fill. Owns food safety, stock availability, shrink and the customer experience on the floor and at the checkout.
What the team is accountable for
- Receive, store, rotate and merchandise stock to planogram
- Run the food safety program and temperature monitoring
- Operate the front end, self-checkouts and cash handling
- Manage markdowns, waste and shrink
- Serve customers at counters and on the floor
How we know it is working
Who works here
Sofia Petridis
Manages the Frankston supermarket and its 62 team members, having started as a night fill team member with the group in 2008.
Jasmine Ali
Supervises produce, deli, bakery and butchery at Frankston, runs the food safety checks each shift and trains new fresh team members.
Where the work is recorded
Stock and Inventory Register
Tracks products, stock on hand, reorder points, suppliers and counts across supermarket, fashion, pharmacy and online ranges.
WHS and Security Incident Register
Logs injuries, near misses, hazards, theft, aggressive customer events and food safety events with investigation and corrective actions.
Team Roster and Training Matrix
Holds each team member's role, site, rostered shift pattern, completed training and the date their next refresher or review is due.